Care Protocol
Personalised care for our patients and their families.
The EuroEspes Medical Centre has a patient care department for managing appointments, answering queries and providing advice.
Prior to medical consultation
If you would like to arrange an appointment or a consultation, we can adapt to your availability in terms of dates and times, and we can also arrange your trip and stay if you wish.
In addition, you can consult us about your case or that of your family member or clarify any clinical or medical question without any obligation and completely confidentially and free of charge.
Recommended hotels
Agreement with hotels in A Coruña, Sada, and Bergondo with special prices and conditions for our patients and their families.
Accommodation management
We manage your booking directly with the desired hotel.
Comprehensive travel management
We look for and organise your flights, connections, trains, taxis...
Free transfers
Free airport and train station pick-up for our patients and their families.
During your consultation and stay at the centre
Our consultation protocol is carried out in a single day and all the tests and scheduled medical visits usually take around 5 or 6 hours.
Patient care
Tests with our specialists
Medical consultation
From the moment you arrive at the reception of the medical centre, our patient care staff will accompany you for the opening of your medical history, carry out all the administrative procedures, explain in detail the protocol to be followed on the day, and answer any queries you or your relatives may have.
Additional services for the comfort of you and your family members
Gardens and green areas
Cafeteria and food service
Interpreter - translator
Left-luggage office
WIFI
Children's area
24hr free parking
After the medical consultation
Once the medical consultation has been completed, our medical protocol staff will offer you the following:
- Advice, explanation, and resolution of possible doubts about the interpretation of the results and the treatment prescribed.
- Scheduling of follow-up appointments
- Personalised 24-hour telephone support
- Order management for pharmaceuticals and nutraceuticals
- Genetic counselling for the interpretation of your results
Full report in paper and digital format
Radiological reports (X-ray or digital)
Dates and scheduling of possible revisions
Personalised 24-hour telephone support
Advice, explanation, and resolution of doubts about the consultation, report...
Pharmacy service for possible doubts about treatment, drugs...
Genetic counselling for the interpretation of your results
Pharmacogenetics: free updates on new drugs for life
You can contact our care protocol staff at
by email protocoloasistencial@euroespes.com
or at the following telephone numbers
(+34) 981 780 505 ó ( +34 )600037871.